FAQs
Transforming Your Vision into Reality
A: Placing an order with YBJ Gift Company is quite easy. Simply contact our sales team via phone or email, and they will guide you through the process. We’ll assist you with product selection, customization options, pricing, and any other details you may need.
A: Absolutely! We offer customization options, including adding your company logo, brand colors, and unique design elements to the gifts. Our team will work closely with you to ensure that your gifts align with your brand identity.
A: The minimum order quantity varies depending on the specific product. Please reach out to our sales team for detailed information on minimum order quantities for the gifts you are interested in.
A: Yes, we offer sample services. Please contact our sales team to discuss your sample request. Please note that sample availability may vary depending on the product and customization requirements.
A: We accept various payment methods, including bank transfers and major credit cards. Our sales team will provide you with detailed payment instructions based on your order.
A: 30% should be paid before production, and then balance 70% should be paid before we deliver the products. All bank charges are buyer’s responsibility. If your order is urgent, it’d better pay 100%.
A: We offer reliable shipping services to ensure that your gifts are delivered safely and on time. Shipping options, costs, and delivery times will be discussed with you during the ordering process.
A: We strive for 100% customer satisfaction. If you encounter any issues with your order, please contact our customer support team, and we’ll work with you to find a satisfactory solution.
A: Yes, we ship our products internationally. Please note that international shipping costs and delivery times may vary depending on the destination country and customs regulations.
A: Our customer support team is here to assist you. You can reach them via phone or email during our business hours. Please refer to our “Contact Us” page for the relevant contact information.
A: We strive for 100% customer satisfaction. If you encounter any issues with your order, please contact our customer support team, and we’ll work with you to find a satisfactory solution.
Didn’t find the answer you were looking for? No worries! Contact our super-friendly customer support team, and they’ll be delighted to assist you. We’re always here to provide you with exceptional service and make your business gifting experience a success!
